Get In Touch
Ready to start your Pilates journey? Have questions about our classes or memberships? We'd love to hear from you. Reach out and let's connect!
Send us a message
Fill out the form below and we'll get back to you within 24 hours. For urgent inquiries, feel free to call us directly.
Studio Information
While we're primarily an online studio, we're based in Jersey City and love connecting with our local community.
Location
Jersey City, NJ
Serving the NYC metro area online
Response Time
Within 24 hours
Usually much faster during business hours
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Need Immediate Help?
For urgent technical issues preventing you from accessing your account or classes, please email us at support@jerseycitypilates.comwith "URGENT" in the subject line.
Frequently Asked Questions
Quick answers to common questions. Don't see what you're looking for? Send us a message!
Do I need any equipment?
Most of our classes can be done with just a mat. We'll let you know in the class description if any additional props are needed, like blocks or resistance bands.
Are classes suitable for beginners?
Absolutely! We have classes for all levels, and many are specifically designed for beginners. Each class shows the difficulty level to help you choose what's right for you.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time through your account settings or the Stripe customer portal. Your access will continue until the end of your billing period.
Do you offer live classes?
Currently, we focus on high-quality on-demand classes that you can take anytime. This gives you the flexibility to practice when it works best for your schedule.
What's included in the free trial?
Your 7-day free trial gives you full access to our entire class library, just like a paid membership. No restrictions, no credit card required upfront.
How do I access classes on mobile?
Our platform works great on any device with a web browser. Simply log in on your phone, tablet, or computer and start practicing anywhere.
Ready to Get Started?
Join thousands of practitioners who have transformed their fitness journey with Jersey City Pilates.